MONEY BACK GUARANTEE
RESULTS OR YOUR MONEY BACK. BECAUSE CONSISTENCY MATTERS.
Hair wellness takes time. That's why qualifying 3-bottle and 6-bottle Volyrian bundles are eligible for our 180-Day Money-Back Guarantee. Use Volyrian consistently for at least 90 days, document your progress, and if you're not satisfied, you may submit a claim for a refund within the 180-day guarantee period in accordance with the terms below.
— Michael, Founder of VolyrianREQUIREMENTS
BASELINE IMAGES
Take clear baseline photos within 7 days of receiving your first eligible order. Capture front, left, right, and crown angles. Use good lighting and keep your hairstyle, distance, and photo conditions as consistent as reasonably possible.
USE VOLYRIAN FOR AT LEAST 90 DAYS
Take Volyrian daily as directed for at least 90 consecutive days. A 3-bottle bundle provides the full 90-day minimum use period required before you become eligible to submit a guarantee claim. A 6-bottle bundle provides up to a 180-day supply.
DOCUMENT YOUR PROGRESS
Take a new photo set every 14 days during your use of Volyrian. Each set should include front, left, right, and crown angles using similar lighting, distance, hairstyle, and location so progress can be reviewed consistently.
SUBMIT YOUR CLAIM
If you are not satisfied after completing at least 90 consecutive days of use, contact us with your order number and the required photo documentation. Eligible claims must be submitted within 180 days of the original qualifying purchase.
LIMITATIONS
IS THE GUARANTEE VALID FOR ALL ORDERS?
No. The 180-Day Money-Back Guarantee applies to qualifying first-time 3-bottle and 6-bottle purchases made directly from volyrian.com. Single-bottle purchases are not eligible.
DOES THE 3-BOTTLE BUNDLE INCLUDE THE GUARANTEE?
Yes. A qualifying 3-bottle purchase is eligible for the 180-Day Money-Back Guarantee. The 3-bottle bundle provides a 90-day supply, which satisfies the minimum 90 consecutive days of use required before a guarantee claim may be submitted.
DOES THE 6-BOTTLE BUNDLE INCLUDE THE FULL 180-DAY SUPPLY?
Yes. A 6-bottle bundle provides up to a 180-day supply when Volyrian is taken as directed. You may become eligible to submit a guarantee claim after completing at least 90 consecutive days of use.
WHEN DOES THE GUARANTEE BECOME VALID?
Eligibility to submit a claim begins after you have completed at least 90 consecutive days of Volyrian use and fulfilled all required documentation conditions. Claims submitted before completing the 90-day minimum use period are not eligible.
HOW OFTEN DO I NEED TO TAKE PHOTOS?
Progress photos must be taken every 14 days during your use of Volyrian. Each photo set should include front, left, right, and crown angles under similar lighting and conditions.
WHAT HAPPENS IF I MISS THE REQUIRED PHOTO DOCUMENTATION?
Consistent photo documentation is a requirement of the guarantee. Claims may be declined if the required baseline or progress photos are missing, incomplete, or do not reasonably allow progress to be reviewed.
HOW MANY CLAIMS CAN I SUBMIT?
The guarantee is limited to one approved refund claim per customer and applies only to the customer's first qualifying Volyrian bundle purchase.
WHEN CAN I SUBMIT A CLAIM?
You may submit a claim after completing at least 90 consecutive days of use. Eligible claims must be submitted within 180 days of the original qualifying purchase.
WHY DO I NEED TO TAKE PHOTO SETS?
Changes in hair appearance can be gradual and difficult to assess from day to day. Consistent progress photos help document your routine and allow a claim to be reviewed fairly.
WHAT DOES THE GUARANTEE REFUND COVER?
An approved guarantee claim refunds the eligible qualifying purchase in accordance with our Refund Policy and these guarantee terms.
HOW LONG DOES IT TAKE TO RECEIVE THE REFUND?
Once a guarantee claim has been reviewed and approved, the refund is issued to the original payment method. Your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.
Results vary from person to person and may be influenced by genetics, consistency, lifestyle, stress, nutrition, and other individual factors.
The 180-Day Money-Back Guarantee requires at least 90 consecutive days of use and progress photo documentation every 14 days.
Eligible guarantee claims must be submitted within 180 days of the original qualifying purchase.
The guarantee is a voluntary commercial guarantee and does not limit or replace any statutory consumer rights you may have.
These products are not intended to diagnose, treat, cure, or prevent any disease.
